Exchange & Return

The main product sold on this website is food. We accept returns in the following situations:

1) The packaging of the product is damaged when it arrives and poses a risk of food contamination. The slight packaging deformation caused by normal transportation does not belong to this range if it does not affect the use of food.

2) When the product arrives, a defect in production or quality is found.

3) The food has passed the shelf life when it arrives.

If it is one of the above situations, please contact our customer service staff within 14 days of arrival. After verifying the situation, we will collect the products that need to be returned and process your refund within 14 working days.